Subscription & Billing Policy
Effective Date: 1 January 2025
Plans Paste the shortcode below to always show your live, currently-configured prices and allowances (kept in sync automatically with SHM SaaS → Settings and what Paddle actually charges):
| Plan | Monthly | Yearly | Monthly Lead Allowance |
|---|---|---|---|
| Free | $0 | $0 | 50 leads |
| Starter | $59.00 | $566.40 | 10,000 leads |
| Business | $149.00 | $946.64 | 50,000 leads |
| Unlimited | $299.00 | $2,511.60 | Unlimited (fair use) |
Annual Billing Where offered, the annual price shown at checkout always matches the Paddle price configured for that plan — never a separately-typed number.
Subscription Status Your account may show: Active, Past Due, Canceled, Expired, or No Active Plan. An active
subscription is only ever shown once it has been verified server-side via Paddle’s webhook — never merely because you returned from checkout.
Paddle Subscription and payment processing is handled through our Paddle integration. Subscription status is updated only via Paddle’s verified webhook events, not by trusting the browser.
Cancellation Cancel any time through your dashboard’s Subscription page. Cancellation prevents future renewal; access continues until the end of the paid billing period, subject to the Terms.
Refunds See our separate Refund & Cancellation Policy.